FAQ / FREQUENTLY ASKED QUESTIONS
WHAT SHOULD I BRING ONBOARD?
Sunscreen (non-spray type) is very important as well as some type of hat. Perhaps a long sleeve cover-up to protect your skin from the sun rays. Sunglasses are essential and polarized lenses are especially helpful in reducing glare from the water’s surface, towels, sunscreen (non-spray type), cover-up, hat, and camera. Please wear white soled non-slip shoes.
HOW DO I RESERVE MY BOAT?
To reserve your boat, a deposit of $300 or more (depending on the boat) is required to lock in your rental time and date. You can secure your rental up to 6 months in advance once you select an available time and boat. Payments can be made via Zelle (no fee) or credit card (4% fee). The remaining balance is due on the day of your rental.
DO I GET MY MONEY BACK IF I NEED TO CANCEL?​
We refund 100% deposits if:
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1. Trip is cancelled 15 days before the scheduled reservation.
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2. In case of “Holidays”: We refund 100% of your money if trip is cancelled 21 days before the schedule reservation (4th of July, Memorial Day, Christmas, NYE or any other specify by the representative during the reservation process)
CAN I PLAY MY OWN MUSIC?
Absolutely! Rock your favorite playlist from your phone we have bluetooth speakers on board.
CAN I BRING MY PET ON BOARD?
YES, all pets are welcome at no additional cost. Pets are family too!